Advanced mailbox setup with Outlook Express
Setting up your Advanced mailbox should take just a few minutes.
This guide assumes you are running Windows XP but will also be useful if you are running an older version of Windows.
To set up a different type of mailbox, follow:
- Standard mailbox setup with Outlook Express.
- Step 1: Click the Windows Start button in the bottom left-hand corner of your screen, then click All Programs. Find Outlook Express in the list of software and click it.
- Step 2: Outlook Express will open. Click the Tools menu, then click Accounts.
- Step 3: The Internet Accounts window will open. Click Add in the top right corner. Click Mail in the menu that appears. This will open the Internet Connection Wizard.
Note: If it is the first time you have run Outlook Express on this computer, the Internet Connection Setup wizard may start automatically. - Step 4: On the first screen of the Internet Connection Wizard, you'll be asked to enter a display name. This is what most email users will see in the inboxes instead of your email address. Enter your name, then click Next.
- Step 5: Enter your full email address. This made up of the mailbox name you chose, an @ symbol and your domain name.
Example: jeff@yourdomain.co.uk
When you have entered your email address, click Next. - Step 6: On the E-mail Server Names screen, select POP3 from the drop-down list.
Enter mail.yourdomain.co.uk (replacing yourdomain.co.uk with your domain name) in the Incoming mail (POP3, IMAP or HTTP) server text box.
Enter smtp.yourdomain.co.uk in the Outgoing mail (SMTP) server text box.
Note: If you are setting up a Standard mailbox, you need to use your ISPs SMTP server details. Follow our Standard mailbox setup guide.
When you have entered your mail server names, click Next. - Step 7: On the Internet Mail Logon screen, enter your full email address in the Account name text box. If you enter just the mailbox name or your control panel username, this will not work.
When you created the mailbox, you chose a password. Enter this in the Password text box.
When you have entered your mailbox name and password, click Next.
Important: The Log on using Secure Password Authentication (SPA) should not be selected. - Step 8: Click Finish and the mailbox will be added to Outlook Express.
- Step 9: You will be left at the Internet Accounts window.
- Step 10: Click the Mail tab, then double click the email account you have just set up.
- Step 11: Click the Servers tab and ensure the My server requires authentication check box is selected, then click OK
- Step 12: Finally, click the Tools menu, then click Options. Set how often you want Outlook Express to check your mailbox for new mail in the Check for new messages text box. Click OK and your new email account is now ready to use.

