Standard mailbox setup in Outlook Express
Setting up your new Standard mailbox should take just a few minutes. This guide assume you are running Windows XP but will also be useful if you are running an older version of Windows.
If you have subscribed to an advanced mailbox, please refer to this article
Step by step guide
- Step 1: Click the Windows Start button in the bottom left-hand corner of your screen, then click All Programs. Find Outlook Express in the list of software and click it.
- Step 2: Outlook Express will open. Click the Tools menu, then click Accounts.
- Step 3: The Internet Accounts window will open. Click Add in the top right corner. Click Mail in the menu that appears. This will open the Internet Connection Wizard. Note: If it is the first time you have run Outlook Express on this computer, the Internet Connection Setup wizard may start automatically.
- Step 4: On the first screen of the Internet Connection Wizard, you'll be asked to enter a display name. This is what most email users will see in their in boxes instead of your email address. Enter your name, then click Next.
- Step 5: Enter your full email address. This made up of the mailbox name you chose, an @ symbol and your domain name. When you have entered your email address, click Next.
- Step 6: On the E-mail Server Names screen, select
POP3 from the drop-down list. Enter mail.yourdomainname.com (changing
yourdomainname.com to your own registered domain name) in the Incoming
mail (POP3, IMAP or HTTP) server text box.
Contact your ISP or Broadband Provider for your SMTP details and enter them in the Outgoing mail (SMTP) server text box. When you have entered your mail server names, click Next.
Note: If you wish to use smtp.yourdomain.com you will need to upgrade to an advanced mailbox. Please contact us for more information on how to upgrade
Step 7: On the Internet Mail Logon screen, enter your full email address in the Account name text box. You must include the @ and domain name.If you enter just the mailbox name this will not work. When you have entered your mail server names, click Next.
Enter your password in the Password text box.
When you have entered your mailbox name and password, click Next.
Important: The Log on using Secure Password Authentication (SPA) should not be selected.
- Step 8: Click Finish and the mailbox will be added to Outlook Express.
- Step 9: You will be left at the Internet Accounts window.
- Step 10: Click the Mail tab, then double click the email account you have just set up.
- Step 11: If your ISP's SMTP server requires username and password authentication, click the Servers tab and ensure the My server requires authentication check box is selected, then click OK.
- Step 12: Finally, click the Tools menu, then click Options. Set how often you want Outlook Express to check your mailbox for new mail in the Check for new messages text box. Click OK and your new email account is now ready to use.